Sunday, December 8, 2019
Humans Are Provided With Power Depending â⬠Myassignmenthelp.Com
Question: Discuss About The Humans Are Provided With Power Depending? Answer: Introducation The common perceptions associated with home are comfort. After a hard days work, it is the home, which provides the much needed relaxation to the people. However, when the tourists go abroad for spending vacations and holidays, they miss the warmth and comfort of their homes. This is irrespective of the fact that the hotel personnel claim that the tourists would get a homely feeling in the rooms with all the luxury (Gibson 2016). In other words, no matter how the hotel rooms are luxurious, the comfort, security and privacy are missing. In spite of this, the basic purpose of shelter is covered by the rooms offered by the hotel personnel. Consciousness of the personnel towards providing the home like feeling and comfort relates with the true essence the term hospitality. Insight into influences about home People now are tech savvy and rely on internet for the fulfilment of their basic needs. This is applicable for the tasks, which they perform including hotel booking. As a matter of specification, the features which are considered for hotel booking are- rooms with basic amenities, cleanliness and ratings among others. With the aspect of ratings, influence can be associated. The experience of the relatives regarding the services of the hotel adversely influences the mindset of the hotel regarding hotel booking (Bowie et al. 2016). If the ratings are closer to five, the people book the hotel in which their relatives stayed. On the contrary, if the ratings are poor, conflicts generates, which compels them to switch hotels. Viewing it from the other perspective, this difference of opinion, also generates tough competition between the hotels, regarding the exposure of better hospitality, in terms of achieving large scale customer satisfaction. Sometimes, it is seen that the narration of the peers and relatives seems to be wrong in terms of the services provided by the hotel staffs. Therefore, self experience is of utmost importance regarding taking a stance, especially for getting homely comfort outside home. Aligning the concept of safety, at home the people know the location of the things. This knowledge and acquaintance fianancial less chances of getting hurt by accidentally confronting things (Andriotis and Agiomirgianakis 2014). On the contrary, in hotel rooms, the chances of getting hurt by things are more obvious, as the people are unfamiliar with the location of the things. This example reflects the predominance of safety, security and privacy of the home over hotel luxury in terms of accommodation. Vacation provides the people with the much needed relaxation from drab and monotonous lifestyle. Therefore, availability of long holidays make the people yearn for going abroad or places, which would provide a calm and serene ambience to relax for few days. Within this, meaningfulness and authenticity plays an important role. Advertising tourism packages at cheaper and reasonable rates relates with the aspect of meaningfulness within the search for better recreation (Mok, Sparks and Kadampully 2013). Staying committed to the promised services is one of the other grounds for this correlation. Including the means of social media helps the hospitality industry personnel to expand their customer stock at one go. Surveying the needs, demands and requirements of the customers and then introducing the schemes, offers and discounts is the organizational culture, which is aimed at ensuring the wellbeing of the customers. Conveying the correct information to the customers on the social media a nd official websites aligns with the aspect of authenticity, which reflects the transparency practiced by the hospitality industry personnel for achieving loyalty, trust and dependence from the customers (Lashley and Morrison 2013). Commercial hospitality The aspects in the above paragraph bring the term commercial hospitality into the discussion. The aspect commercialization contradicts the attributes of loyalty, trust and dependence. This contradiction can be related with the gaming mentality of the hospitality industry personnel in terms of the affordability, specific tastes and preferences of the customers. Moreover, this commercialization snatches away the comfort, security and privacy of the customers, equalizing their plight with that of a beggar, who pleads for a shelter. In view of these connotations, the aspects commercial and hospitality cannot be placed side by side (Xiang et al. 2015). Herein, the terms power and culture attains a negative parameter in terms of ensuring the wellbeing of the customers. Gaming mentality reflects the collaborative interplay of the personnel regarding the purchasing power of the customers. However, in the competitive ambience, there is one saviour, who understands the needs of the customers and makes desperate efforts to lure them towards the brand image. This understanding and caring nature enhances the corporate social responsibility of the tourism industry. Joint ventures with the stakeholders and shareholders helps the tourism industry personnel to launch lucrative offers, discounts and schemes for the customers, in terms of hotel accommodation (Manhas and Tukamushaba 2015). Partnerships are a means of financial aid and support for the industry personnel for upgrading their performance from the issues of price fluctuations, inflation and inadequate stock among others. This collaboration enables the personnel to complete the allocated tasks in an efficient and effective manner. Moreover, this collaboration removes the individual burden on the perso nnel regarding the projects at hand. Traditional accommodation relates to the services provided by the tourism industry personnel in the earlier times. This lacked the basic amenities like AC, fridge, TV among other. The hotels at that time served only the purpose of having a shelter to spend the night for the people. However, with the growth of population, there have been transformations in the needs, demands and requirements. One of the requirements is the uninterrupted internet connection for establishing connection with friends and relatives for sharing the experience (Kandampully, Zhang and Bilgihan 2015). Provision of Wi-Fi services within the hotel premises enables the tourists to take pictures and send it to their loved ones. This provision results in the conglomeration of the new within the old ambience of the hotels. Old can be made new through the means of innovation. The bed sheets can be made colourful instead of white. This would attract the tourists at the first chance. Along with this, the color of the w alls could be kept light. The tapestry of the rooms could project the cultural heritage. Balcony is a must, which allows the tourists to view the scenic beauty. This balcony would remind them of their home, where they spent their evenings watching hard days drab monotony ending (Torres and Kline 2013). Be it home or outside, comfort ceases the worries and tensions of the people. Countering this, home like comfort is missing in the hotel rooms. The hotel managers make attempts to present home like comfort in the rooms, however, they fail to provide the warmth, comfort, security and privacy, which the people can feel in their homes. Herein, the old and the new hotel accommodation services attain a negative tone. Viewing it from the other perspective, room gives a sense of confinement within the four walls. There is a strict discipline, which the people need to maintain. However, in the ambience of the hotel room, there is no discipline (Andriotis and Agiomirgianakis 2014). The people can move out of the hotel rooms according to their wish. Here, discipline only means exposing rational behaviour, as they are under the surveillance of the CCTV cameras. In cases of irrational behaviour, it is this shelter, which protects the people from the taunts and mocking of the society. Thinking sh elter as accommodation fades away the true essence of the aspect of protection. Rather, it generates the feeling of imposing wrong interpretation towards ensuring the protection of the customers. Power to provide proper accommodation Applying the aspect of power to accommodation reflects the need of exposing rational and mature behaviour towards the needs, demands and requirements of the customers. For example, coming to the rooms and enquiring about the services needed by the customers at one go, saves the time of the room service boys (Lynch 2017). This also allows the customers to fulfil their relaxation business without being interrupted. Providing the needed service blindly projects the exposure of irrational and immature behaviour. Here, authority and power attains a backseat in terms of the executing the roles and responsibilities rationally. Attempts to preserve the core values reflect the culture of the personnel in terms of ensuring the wellbeing of the customers. Rationality towards the proposed extension In view of this rationality, hospitality can be considered as a component of history, power and culture. Typical example in this direction is rational thinking in terms of bringing innovation within the services provided by the hospitality industry personnel. In case of providing accommodation, giving homely comfort makes commercial hospitality an extension to hospitality (Golubovskaya, Robinson and Solnet 2017). Delving deep into the aspect, hospitality relates to the courteous, kind and generous attitude. And commercial hospitality can be correlated with the attempts to offer homely comfort to the customers through the means of innovation with keeping the core values intact. Emerging successful in keeping these values intact enhances the organizational culture. Experimenting with the existing services brings radical transformation in the history of the tourism industry. Typical evidence of this fact lies in the advertisements and promotions, which took the industry to each and ever y corner of the world (Kirillova, Gilmetdinova and Lehto, 2014). Optimizing the fact, specific transformations are size of the rooms, type of beds, and inclusion of luxurious facilities among others, which made the stay of people in hotels a boring one. References Andriotis, K. and Agiomirgianakis, G., 2014. Market escape through exchange: Home swap as a form of non-commercial hospitality.Current Issues in Tourism,17(7), pp.576-591. Bowie, D., Buttle, F., Brookes, M. and Mariussen, A., 2016.Hospitality marketing. Taylor Francis. Gibson, S., 2016.Mobilizing hospitality: The ethics of social relations in a mobile world. Routledge. Golubovskaya, M., Robinson, R.N. and Solnet, D., 2017. The meaning of hospitality: do employees understand?.International Journal of Contemporary Hospitality Management,29(5). Kandampully, J., Zhang, T. and Bilgihan, A., 2015. Customer loyalty: a review and future directions with a special focus on the hospitality industry.International Journal of Contemporary Hospitality Management,27(3), pp.379-414. Kirillova, K., Gilmetdinova, A. and Lehto, X., 2014. Interpretation of hospitality across religions.International journal of hospitality management,43, pp.23-34. Lashley, C. and Morrison, A., 2013.In search of hospitality. Routledge. Lynch, P., 2017. Mundane welcome: Hospitality as life politics.Annals of Tourism Research,64, pp.174-184. Manhas, P.S. and Tukamushaba, E.K., 2015. Understanding service experience and its impact on brand image in hospitality sector.International Journal of Hospitality Management,45, pp.77-87. Mok, C., Sparks, B. and Kadampully, J., 2013.Service quality management in hospitality, tourism, and leisure. Routledge. Torres, E. and Kline, S., 2013. From customer satisfaction to customer delight: Creating a new standard of service for the hotel industry.International Journal of Contemporary Hospitality Management,25(5), pp.642-659. Xiang, Z., Schwartz, Z., Gerdes, J.H. and Uysal, M., 2015. What can big data and text analytics tell us about hotel guest experience and satisfaction?.International Journal of Hospitality Management,44, pp.120-130.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.